If you have any questions about Sundried you should find them answered below. Please contact us if your question is still not answered after reading the FAQs.
What is your returns policy?
Sundried offer a full 30-day return policy for an exchange or full refund. For a return to be accepted, all goods must be unworn, in perfect condition, in the original packaging, and with tags still attached. All items must be free from any marks and odours, including deodorant marks. If you do send back an item that has been worn and does not meet these standards, we will not process your refund and you will be liable for the cost of delivering this item back to you.
You can find our full returns policy here.
Please note that we cannot offer free return shipping or exchanges on International Orders.
How much is delivery?
Standard delivery is free for all order over £25 in the UK. You can also pay for upgraded delivery services. Please see the table below for all shipping costs. If you are outside of the UK you may also face extra customs charges which are beyond our control, so please bear this in mind when ordering.
- Next Working Day Shipping (order by 13:00 Mon - Fri) - £6.00
- Europe Shipping - £20
- USA and Canada Shipping - £22
- Rest of World Shipping - £40
How long will delivery take?
Our standard delivery option is Royal Mail Tracked 48. You can expect your order within 3 - 6 working days (UK) and up to 7 days for international orders. International orders may be affected by customs delays out of our control.
We aim to send out any orders placed before 2pm the same day, but this may not always be possible. Please note that orders will not be processed or sent out at weekends or on bank holidays.
If you are outside of the UK you may experience delays with customs.
What are Sundried doing to be more ethical and environmentally conscious?
We are committed to improving the impact we have on the environment in the long term, and are constantly investigating new ways in which we can become more ethical and sustainable in the future. You can find more information about our actions on our sustainability and ethics page.
